Welcome to eFreight Network Logistics. These Terms and Conditions govern your access to and use of our website and logistics services. By accessing our website or engaging our services, you agree to comply with these terms. Please read them carefully before using our services.
Last Updated: March 09, 2026
1. Interpretation & Definitions
The words with capitalized initials have meanings defined below. These definitions apply whether the terms appear in singular or plural.
- Company: eFreight Network Logistics, A-197, B-02, Sector-63, Noida, Uttar Pradesh – 201301.
- Website: https://efreightnetwork.com
- Service: All logistics, freight forwarding, customs handling, and related services offered by the Company.
- You / User: Any individual, business, or organization accessing our website or using our services.
- Device: Any electronic device used to access the Service including computers, tablets, or mobile phones.
- Affiliate: Any entity controlling, controlled by, or under common control with the Company.
2. Acceptance of Terms
By accessing or using our website or services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
If you disagree with any part of these terms, you must discontinue the use of our website and services immediately.
Our services are intended for individuals and organizations above the age of 18.
3. Scope of Services
eFreight Network Logistics provides international and domestic logistics solutions including freight forwarding, cargo handling, customs clearance, warehousing, temperature-controlled transport, and specialized logistics for lithium batteries and sensitive cargo.
Service availability may vary depending on shipment type, destination regulations, carrier availability, and government compliance requirements.
4. Shipment Booking & Customer Responsibilities
Customers are responsible for providing accurate shipment details including weight, dimensions, cargo description, packaging type, and regulatory documentation.
Incorrect declarations may lead to additional charges, shipment delays, customs penalties, or cargo rejection by authorities.
5. Payments & Charges
All service quotations are subject to change based on carrier rates, fuel surcharges, customs duties, port charges, and regulatory updates until a booking is confirmed.
Payments must be completed according to the invoice terms issued by the Company. Delayed payments may result in cargo hold, storage charges, or shipment suspension.
6. Cargo Liability & Insurance
While we take every reasonable precaution to ensure cargo safety, liability for international shipments is governed by applicable international conventions including air, sea, and multimodal transport regulations.
Customers are strongly advised to obtain cargo insurance for high-value or sensitive shipments.
7. Prohibited & Hazardous Goods
Customers must not ship illegal, restricted, or hazardous goods without proper declaration and documentation.
The Company reserves the right to refuse or stop transportation of any shipment that violates regulatory compliance, safety standards, or international shipping laws.
8. Third-Party Services
Our website may include links to third-party platforms, logistics partners, or external service providers. These services operate independently and the Company is not responsible for their policies, content, or service performance.
9. Suspension or Termination
We reserve the right to suspend or terminate access to our services without prior notice if these Terms are violated or if activities pose operational, legal, or security risks.
10. Limitation of Liability
To the maximum extent permitted by law, eFreight Network Logistics shall not be liable for indirect, incidental, or consequential damages including loss of profit, business interruption, or shipment delays caused by circumstances beyond our control.
11. Website Disclaimer
The website and its content are provided on an “as available” basis. While we strive to maintain accurate information, we do not guarantee the completeness or reliability of all content published online.
12. Governing Law
These Terms and Conditions shall be governed by the laws of Uttar Pradesh, India. Any disputes arising from these terms shall fall under the jurisdiction of the courts located in Noida, India.
13. Changes to Terms
The Company reserves the right to modify or update these Terms at any time. Continued use of our services following any updates constitutes acceptance of the revised Terms.
14. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
- Email: info@efreightnetwork.com
- Website: https://efreightnetwork.com/contact-us/
- Address: A-197, B-02, Sector-63, Noida, Uttar Pradesh – 201301