At eFreight Network Logistics, we are committed to protecting the privacy and personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access our website or use our logistics services.
Last Updated: March 09, 2026
1. Information We Collect
We may collect different types of information when you interact with our website or services, including:
- Personal Information: Name, email address, phone number, company name, and address.
- Shipment Information: Cargo details, shipment origin and destination, weight, and logistics documentation.
- Technical Information: IP address, browser type, device information, and usage data.
- Communication Data: Messages, inquiries, and correspondence submitted through contact forms or email.
2. How We Use Your Information
The information we collect may be used for the following purposes:
- To provide and manage logistics and freight forwarding services.
- To respond to customer inquiries and support requests.
- To process shipment bookings and logistics documentation.
- To improve website functionality and user experience.
- To comply with legal, customs, and regulatory obligations.
3. Data Protection & Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell or rent your personal information to third parties. Your data may only be shared when necessary for operational purposes, including:
- Shipping carriers and logistics partners
- Customs authorities and regulatory agencies
- Payment processing providers
- IT and website service providers
5. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to improve browsing experience and analyze website traffic.
Cookies help us understand how visitors interact with our website and allow us to enhance our services accordingly.
6. Third-Party Links
Our website may include links to external websites or services. We are not responsible for the privacy practices or content of those third-party websites.
Users are encouraged to review the privacy policies of any external sites they visit.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information held by the Company.
To exercise these rights, you may contact us using the details provided below.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
Updated policies will be posted on this page with a revised update date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
- Email: info@efreightnetwork.com
- Phone: +91 8851470366
- Website: https://efreightnetwork.com/contact-us/
- Address: A-197, B-02, Sector-63, Noida, Uttar Pradesh – 201301